Logo deadlines

For answers to all your other questions and more, please click here for our FULL FAQs

*please see important information regarding tolerances of logo positions here

 How long will it take to get your order of printed or embroidered items?
For our print and embroidery departments, we operate on an industry-leading, 7 business day turnaround as standard,(1 logo) though we do also offer express services (see bottom of page) from as little as same day for some custom logo items if ordered and paid for before noon, should you need your items in a hurry.
Most often we often we are within these times but you should use it as a general guide to see when you can expect your printed or embroidered items. This time is taken from either when you pay, or when you approve the artwork we send you.

If own garments are being supplied it starts from the day those garments arrive and are checked in. We cannot "pre book" production slots for own garments as problems can arise with delivery or inaccuracies.

All turn around times are quoted on items having a logo in 1 position only
2 logos would be up to 10 working days
3 logos 12 working days
4 or more Logos please call
And anything above this is POA so please call with details. Of course these are guidelines and we will do our best to accommodate your deadlines, just get in touch.

For example, you pay on the Monday, most often than not we would have the artwork set and sent to you by the Tuesday or latest Wednesday, as we try and set all artworks with 24 to 48 hours, this will not hold up production of your order. BUT should you not have received your artwork in this time please get in touch as we may some problems, such as have your email wrong etc. 

If you reply with approval to proceed that same day (work hours) we send the artwork you will still be on target to receive your goods 7 working days from when you paid (1 logo). If you don't reply, then possibly each day that passes until you do reply, could possibly add another day to the schedule production target for our custom print and embroidery departments, though we do try and pull any jobs forward where production capacity allows.

Customised items we like everyone can and do make mistakes though we do everything we can to eliminate them, sometimes the odd thing can go wrong in our systems that may extend our production lead times.

What can delay my order? 
If we have set your artwork to the proposed design, either from say a jpg file you sent us or image, then you decide to change the artwork, this again could add time to the 7 working day schedule.
If you make changes that that our staff may have to redraw or edit the artwork again (very rarely it may be chargeable to do this but we will inform you). Please try and send us good artwork of at least 200 dpi and a size that fits to fill your computer screen as big as possible.Poor quality artwork

See samples of acceptable and unacceptable logos below, the size needs to be as big as possible for our designers to achieve the best results in printing. Poor quality artwork can lead to poor quality printing.

**PLEASE NOTE** Any print or logo service will have a plus or minus tolerance of 10% in regards postioning of the logo. Garment printing is a somewhat dynamic process and due to different types of fabrics and garments, logos may need to be adjusted to different positions to suit the product they are being applied to.

Acceptable image	Unacceptable image

How much are our express turnaround charges ?

Our express delivery fees start from as little as £15.00 are dependant on how many items you choose, so you can either call us for our express turnaround quote or you can check on each product page by clicking on the delivery rates tab and adding how many you require in the box, then click the button to calculate. The express options charges will appear. See image below.